Accessibility Statement

This statement covers all web pages and digital content published at altairpartner.com and any subpages owned and controlled by Altair Partners LLC (“we,” “us,” “our”). It also describes our expectations for vendors and third-party technologies integrated into our site.

Our conformance target is WCAG 2.2 Level AA. We also consider relevant U.S. requirements (including the Americans with Disabilities Act and Section 508) and applicable best practices. Where feasible, we implement AAA techniques that meaningfully improve usability without degrading the experience for other users.

Accessibility is embedded in our design, content, and engineering workflows. Responsibilities include:

• Owner: Altair Partners LLC (Portland, Oregon).
• Accessibility lead: Product/design team with executive oversight.
• Contact for accessibility: support@altairpartner.com.

• Logical heading structure (H1–H6) and semantic HTML for landmarks (header, nav, main, footer).
• ARIA used sparingly to enhance—not replace—native semantics.
• Keyboard operability for interactive controls; visible focus indicators; no keyboard traps.
• Color contrast meeting or exceeding WCAG 2.2 AA; content does not rely on color alone.
• Text alternatives for non-decorative images and meaningful icons.
• Forms with associated labels, programmatic names, error prevention, and clear error messages.
• Consistent, predictable navigation; skip links where appropriate for bypassing repeated content.
• Responsive design; content reflows without loss of information or functionality.
• No content that flashes more than three times per second.
• Time limits and auto-refresh avoided; if present, adjustable or extendable.

We aim to publish documents in accessible HTML. If PDFs or other downloads are provided, we strive to ensure they include proper tagging, reading order, alternative text, and accessible tables/forms. If any downloadable file is not accessible, we will provide the content in an alternative accessible format upon request.

Where multimedia appears, we provide captions for video and transcripts for audio. Controls are keyboard accessible and do not auto-play audio by default. If you find a media item lacking captions or transcripts, contact us and we will provide an accessible alternative.

If human verification is required, we provide an accessible alternative (for example, audio or logic-based verification) to ensure users with disabilities can complete the task.

We endeavor to support current versions of major browsers and assistive technologies on modern operating systems and mobile devices. While we cannot guarantee performance on outdated platforms, we prioritize broad compatibility and progressive enhancement.

• Automated and manual checks conducted on a recurring basis and when significant templates or components change.
• User flows (navigation, forms, media) tested for keyboard and screen reader support.
• Defects are prioritized for prompt remediation based on user impact and WCAG severity.

Some features, widgets, or links may be provided by third parties we do not control. We require vendors to meet WCAG 2.2 AA where practicable. If a third-party element creates a barrier, notify us and we will attempt to provide an accessible alternative or escalate with the provider.

We aim for clear, concise copy, descriptive link text, and meaningful headings. We avoid overly technical jargon where possible and provide definitions or context when specialized terms are required.

If you need content in a different format (accessible PDF, large print, audio, braille-ready, or plain text) or require a reasonable accommodation to access our services, email support@altairpartner.com. Please describe the content you need and the preferred format. We will respond as promptly as possible and provide the requested material if it is reasonably available.

Email support@altairpartner.com with the page URL, a description of the problem, and your browser/assistive technology. We triage accessibility reports with high priority and will work to provide an immediate alternative while a permanent fix is implemented.

• Step 1: Submit your concern to support@altairpartner.com.
• Step 2: If you believe your concern was not adequately addressed, reply to the same thread requesting escalation to our accessibility lead.
• Step 3: We will review escalations and provide a written response outlining actions taken or planned, along with timelines where feasible.

This internal process is available at no cost to you and is intended to quickly resolve access issues.

Where banners or modals appear, they are keyboard operable, dismissible, and do not trap focus. Non-essential motion is minimized, and any animated effects are designed to respect user preferences such as “reduced motion.”

Accessibility is an ongoing effort. We monitor standards updates and modify our practices accordingly. We welcome feedback and treat every report as an opportunity to improve.

This statement is effective as of September 18, 2025 and may be updated to reflect improvements or changes in standards, technologies, or our services. The latest version will always be posted on this page.

Altair Partners LLC
Portland, Oregon, USA
Email: support@altairpartner.com